Open Terms Before Using Your Account
Our Terms & Conditions explain when you may open and use an account, which account details must be accurate, and how we handle verification before account access. We may ask you to confirm your phone number and provide requested identity details before allowing a cashier action
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or account change. Payment activity through DANA, OVO, GoPay, QRIS, bank transfer or a virtual account must match the account holder details shown in your profile. We record requests, status changes and support correspondence so we can resolve disputes consistently. Access and eligibility depends on local
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law, and a request may be paused where local law permits. If you disagree with a term, do not continue with the relevant account action; contact us first so we can explain the clause and the available route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.