Reference

Open tribet Privacy Policy Before Account Access

Your tribet Privacy Policy explains what we collect when you open an account, sign in on mobile, or use DANA, OVO, GoPay and QRIS.

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tribet Open tribet Privacy Policy Before Account Access
HELP WITH REQUESTS

Check tribet Privacy Policy Support Paths

A clear support route helps when a Privacy Policy question concerns your own account rather than a general explanation.

Account data request Ask us to identify the personal details linked to your account, including phone verification records and device-related entries. We may ask you to complete an account check before sending a copy, so private details do not go to the wrong person.
Wallet record question If a DANA, OVO, GoPay or QRIS reference appears incorrect, send the payment date, amount shown in your account and the relevant receipt reference through account support. We use those details to check status without asking for your wallet password.
Correction or deletion Tell us which account detail needs correction or which request you want assessed for deletion. We explain what can change immediately and what must remain because of security, dispute handling or a legal record requirement under the Privacy Policy.
DATA HANDLING

Explore How Privacy Policy Works

Privacy Policy choices matter most at the moments when your account, device and wallet records meet.

Account details

We receive details you enter while opening or maintaining an account, such as your phone number and profile data. We use them to provide account access, complete verification and connect your requests to the correct record, rather than treating an anonymous message as proof of ownership.

Payment references

A wallet or bank reference can show that a payment status belongs to your account, but it is not your wallet password. We use DANA, OVO, GoPay, QRIS, bank transfer and virtual account references for matching, receipt checks and account support questions.

Cookies and devices

Necessary cookies help keep a signed-in session and protect account steps across your phone or desktop browser. We may record device and browser signals to spot unusual access. Clearing cookies can sign you out or require phone verification again on the next visit.

Account security

Phone verification helps us confirm access before account details are shown or changed. Keep your login details private and contact account support if a device you do not recognise appears. We do not ask you to place a one-time code in a support message.

Record retention

We retain personal and payment-related records for as long as needed for the stated purpose, account security, dispute checks or a legal obligation. When a record is no longer needed and no duty requires it, we assess it for deletion or anonymisation.

Policy changes

If our data practice changes, we update this Privacy Policy and show the new effective wording on the page. Check the policy before opening an account or changing wallet details. Your request can ask which version applied when a particular record was created.

Browse Privacy Policy Questions Before Joining

These Privacy Policy answers address the account and payment questions we expect before registration. They explain what to send, how we confirm ownership and why certain records may stay on file. If your situation is not covered, use the signed-in account support path and describe the exact data or payment reference involved. Access depends on local law.

The tribet Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages and payment references. It explains why we use each category, how long records may remain and how you can request access, correction or another change through account support.

We use your phone number to create and secure your account, complete phone verification and connect a support request to the right profile. It can also help us identify an unusual sign-in. Keep the number current so an account access check does not stall.

Yes. The Privacy Policy covers references connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account activity. We use those references to match payment status, check receipts and answer account questions; we do not need your wallet password.

Open the signed-in account support path and ask for a copy of the personal details linked to your profile. State the phone number on the account and the categories you need, such as cookies, device records or payment references. We may confirm ownership first.

You can request a correction through account support by naming the inaccurate field and supplying the replacement detail. We check the request against your account before making a change. If a record must remain for security, dispute handling or legal reasons, we explain that outcome.

We keep payment-related records for the period needed to match a status, resolve a receipt question, protect the account or meet a legal duty. After those purposes end, we assess the record for deletion or anonymisation. The exact period can depend on the record type.

Use the account support path and mention the Privacy Policy section or wording you want clarified. Include the date you saw the page and the account detail involved, but never send a password or one-time code. We explain the applicable wording where local law permits.